Inspiring this target group to embrace eLearning can best be achieved by offering blended learning with approx. 50 percent of the course taking place in a real classroom. In addition to that, tutorial support is a must here.
Especially employees who seldom work with computers have immense difficulties with technology during the very beginning and therefore need to be strongly motivated. Moreover, learning offerings ought to include support services by either the supplier or an internal trainer taking social and technological aspects into consideration.It is especially challenging to plan a learning programme that, while dealing with a specific subject, needs to address employees in different positions and functions within a given company, e.g. when managers, administrative assistants, trainees and members of the IT department have to participate in a course on Internet security.
In such cases, consideration should be given to ensuring that the course has a modular structure. For instance, an internal trainer can select and adapt the material to be taught from the appropriate modules to suit the respective target group.
A big help are the eLearning courses that address different target groups and levels of previous knowledge right from the start. |
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How this situation was approached in practice
at I-can-EIB |
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